Customer Experience & Marketing
Customer Feedback Management
Voice-of-customer / experience management platforms.
Top 15 solutions
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Qualtrics
Qualtrics XM
01
Experience management leader.
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Medallia
Medallia Experience Cloud
02
Enterprise XM platform.
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InMoment
InMoment Experience Improvement
03
CX + EX platform.
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SurveyMonkey
SurveyMonkey Enterprise (Momentive)
04
Survey-led VoC.
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Sprinklr
Sprinklr Insights / Modern Research
05
Unified CXM VoC.
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Verint
Verint Experience Management
06
Voice-of-customer + WEM.
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AskNicely
AskNicely
07
Frontline CX feedback.
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Customer Thermometer
Customer Thermometer
08
Email-embedded VoC.
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CustomerGauge
CustomerGauge
09
B2B account experience.
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Reputation
Reputation
10
Reputation + feedback platform.
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Birdeye
Birdeye
11
SMB reputation + feedback.
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Zonka
Zonka Feedback
12
Multichannel feedback.
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InMoment
Wootric (InMoment)
13
Product NPS / CX.
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Contentsquare
Hotjar (Contentsquare)
14
Behavior + feedback.
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Forsta
Confirmit (Forsta)
15
Enterprise VoC + research.
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