IT Operations & DevOps
IT Service Management Platforms (ITSM)
Enterprise ITSM platforms for service desk, change and asset management.
Top 15 solutions
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ServiceNow
ServiceNow ITSM
01
Market-leading ITSM.
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BMC
BMC Helix ITSM
02
AIOps-aligned ITSM.
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Atlassian
Atlassian Jira Service Management
03
DevOps-aligned ITSM.
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Ivanti
Ivanti Neurons for ITSM
04
AI-augmented ITSM.
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Freshworks
Freshworks Freshservice
05
SMB / mid-market ITSM.
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Zoho
ManageEngine ServiceDesk Plus
06
Cost-effective ITSM.
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SolarWinds
SolarWinds Service Desk
07
Mid-market ITSM.
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IFS
IFS assyst
08
Enterprise service management.
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Ivanti
Cherwell (Ivanti)
09
Configurable ITSM.
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EasyVista
EasyVista Service Manager
10
European ITSM.
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InvGate
InvGate Service Desk
11
Mid-market ITSM.
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Halo
HaloITSM
12
All-in-one ITSM.
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TOPdesk
TOPdesk
13
EMEA mid-market ITSM.
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4me
4me Service Management
14
Service integration platform.
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SysAid
SysAid
15
AI-augmented service desk.
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